WordPress Extended Support
If you need more advanced help with your WordPress website, Extended Support service will come in handy.
Need Extended Support?
We are here for you to answer all your questions related to plugins by Web357 that you cannot find the answer to the product documentation. If you’re having additional requirements related to customization and would like us to help with them, you can buy the Extended Support.
Please bear in mind that the fastest way to get Web357 priority support and updates is to purchase the Pro version of the product. However, if you want to go beyond priority support of Premium products and need our assistance with anything stated below, consider purchasing the Extended Support.
What’s included into a paid support
- Priority support for FREE WordPress plugins (Pro products come with support by default).
- Minor adjusting of Web357 products to your website (style and layout customization).
- Help with fixing minor bugs of third party assets built into Web357 products.
- Priority support for Premium plugins after 1 year since the purchase.
What’s not included into a paid support
- Product customization or design services that aim to extend the product beyond the original features and functionality given in the product description.
- Installation service.
- Hosting services.
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