Login as User – Joomla! component

This plugin helps admin users to login to the front-end as a specific user. It is useful for websites where the admin user needs to check if a user can see their order(s) correctly, if a form was filled out correctly, or any issues with a user’s personal details, etc. The Admin user will be accessing all this information as the external User in order to replicate any issues and assist the user.

Login as User v3.4.1 - Changelog

Login as User v3.4.1 - Changelog

+ Added   ! Removed   ^ Changed   # Fixed

04-Sep-2020 : v3.4.1
# [Bug Fixed] JoomGallery photos are not displayed properly after enabling the Login as a User plugin. [Thank you, Yanco M. Nilyus]

20-Feb-2020 : v3.4.0
+ [New parameter] URL Redirection type (after login as a User). Enter the URL, or choose a Menu Item that the Admin will be redirected, to the front-end, after a successful login as a specific User.
+ [New parameter] Display the «Username» or «Name» on the button. You can now choose which string will be displayed on the "Login as User" button. For example "Login as «john357»" (Username), or "Login as «Yiannis Christodoulou»" (Name).
+ [New parameter] Show only the first X characters of the «Username/Name». Show only the first X characters of the Username/Name, on the "Login as...«Username/Name»" button. For example, if you choose the option 5 (the five first characters of the string), the button will be displayed as "Login as «john3...»"  if the username is "john357", or it will be displayed as "Login as «Yiann...»" if the name is "Yiannis Christodoulou".
# Minor fixes and code improvements.

23-Dec-2019 : v3.3.5
# [Bug Fixed] When a User Group name has special characters in the title, like the French string "Enregistré", then there is a bug with the error message: "An error has occurred. 500 String could not be parsed as XML." [Many thanks to Jean Machuron]

09-Dec-2019 : v3.3.4
^ [Improvement] You are able to translate the "Login as User" column, by set a value to the constant "COM_LOGINASUSER". [Thank you, Milan]

14-Jun-2019 : v3.3.3
# [Bug Fixed] If a usergroup's name has special characters like the (&) symbol, an error message is displayed: (500 String could not be parsed as XML) and the Admins cannot view and edit the plugin parameters. [Many thanks to Simon Logan]

10-Apr-2019 : v3.3.2
# [Bug Fixed] There was a PHP max_execution_time error (30sec). This only affects MySQL databases where the #__users table exceeds the 100.000 users. [Thank you, Mike]

12-Dec-2018 : v3.3.1
# [Bug Fixed] Error after upgrading to Joomla! 3.9.x. 404 View not found [name, type, prefix]: users, html, loginasuserView. [Thank you, Serge]
^ Minor Improvements

09-Aug-2018 : v3.3.0
+ Fully compatible with Joomla! 4.x
+ Compatible with the latest version of Web357 Framework v1.7.x
^ Code Cleanup.
# Minor bug fixes and many improvements.

16-Mar-2018 : v3.2.1
# BUG FIXED: Notice: Undefined variable: is_enabled_arr in /administrator/components/com_loginasuser/views/users/tmpl/default.php on line 102
# BUG FIXED: Warning: array_sum() expects parameter 1 to be array, null given in /administrator/components/com_loginasuser/views/users/tmpl/default.php on line 102
^ The Demo and the JED link have been updated in the description tab, at Joomla! backend.
! The Web357 Download ID parameter field has been deleted from each extension settings and has been replaced by a unique API key parameter field at the Web357 Framework plugin settings.
+ A new button (Settings) has been added to the description tab at Joomla! backend.
^ Compatible with the latest version (1.6.0) of Web357 framework plugin.

15-Dec-2017 : v3.2.0
# NEW FEATURE: Assign multiple Admins to specific User Groups. Choose the Admins who can use the LOGIN AS USER functionality for a specific User Group. Leave the field blank if you want to allow every Admin to log in as any user in this user group. [Many thanks to Gerry, for his suggestion] 
# The login as user plugin works properly in Joomla! 2.5.x but the above new feature is not working.
# The core files from com_user have been replaced with the latest version of Joomla! 3.8.x series.
# Minor bug fixes and many improvements.

08-Oct-2017 : v3.1.3
# Compatible with Easy Profile extension package by easy-profile.com. [Many thanks to Jean Marc Niklaus]

05-Jul-2017 : v3.1.2
# Bug fixed after upgrade to J! 3.7.3. The admins can't enter text in the form fields from the plugin parameters.
# Web357 framework has been updated to the version 1.4.5.

13-May-2017 : v3.1.1
+ Compatibility for auto-updates via Watchful.li external service. [Many thanks to Valentin Barbu, Rafael Gaus, and Frank].
+ Compatible with the latest version of Web357 Framework v1.4.3.
^ If the JED link does not exist yet, do not display the 'leave a review' text inside the plugin parameters.

26-Apr-2017 : v3.1.0
+ Compatibility with Joomla! 3.7
! End of support Joomla! 2.5.x. Note that the version 3.1+ of Login as User is not available anymore for Joomla! 2.5 series. DO NOT install this version if your Joomla! is not up to date, at least to the latest series of Joomla!.
# Minor bug fixes after upgrade to Joomla! 3.7

08-Dec-2016 : v3.0.6
+ The [nl-NL] Dutch (Belgium) language has been added (Many thanks to Henk Gordebeke for his contribution).

29-Jun-2016 : v3.0.5
# BUG Fixed: The "Download ID" is missing from the plugin parameters, but exists in the component parameters. You can now enter your download ID, in the component parameters, either in the plugin parameters. Each one submission, or both of them, are correct.

12-May-2016 : v3.0.4
# BUG Fixed: The error messages about the download ID, during the update of other Web357 extensions, have been resolved and have been removed.
# BUG Fixed: If the sh404sef extension is installed on your website, the URL redirections after login as a user redirects you to a 404 error page.

14-Apr-2016 : v3.0.3
# Bug Fixed: An error 404 (0 - Invalid address) is displayed after upgrading to Joomla! 3.5.1, after clicking on the link "Login as _username_". [Thank you, Lisa Keyser]

08-Dec-2015 : v3.0.2
# Minor bug fixes after the latest upgrade from v3.0.1

07-Dec-2015 : v3.0.1
^ Updated description.
^ Updated translations.

18-Nov-2015 : v3.0.0
+ ACL supported. 
# Bug fixed: 500 Error. The function onAfterInitialise() is changed to onAfterDispatch(). 
^ Managers and Admins are not authorized to log in as Super User. 
+ NEW Parameter Field: Custom CSS style. You can add your personal CSS style. Find the classes by right click on the text, and then inspect element (browser option). 
+ NEW Parameter Field: Displayed text. You can change the "Login as User" text. 
+ Compatible with 'ExtendedReg' Joomla! Plugin, of jVitals Team. 
# Minor bug fixes and clean up some code. 

13-Nov-2015 : v2.1.4
+ NEW Parameter Field: Download ID. You need to specify your Download ID before you can receive updates for the PRO versions. For more information please follow our instructions here: https://www.web357.com/apikey
# Minor bug fixes.

30-Oct-2015 : v2.1.3
# BUG Fixed: Fatal error: Class 'JControllerAdmin' not found in \administrator\components\com_loginasuser\controllers\users.php on line 30

19-Aug-2015 : v2.1.2
+ New Parameter: Choose the login system, Joomla! core or K2. If you select K2, note that the parameter 'Enable K2 User Profile' in K2 settings must be enabled. The default option is 'Joomla'.

26-May-2015 : v2.1.1
# Warning and Notice messages do not display anymore.

18-May-2015 : v2.1.0
+ Component has been added.

23-Apr-2015 : v2.0.0
+ Compatible with "Web357Framework" (Joomla! system plugin).
^ Improvement design for parameter fields (better radio buttons and color pickers).
+ ADMIN: New Element: Description of extension (buttons: view demo, more details, changelog, support).
+ ADMIN: New Element: Version Check.
+ ADMIN: New Element: About Web357 (logo, description, find us on social media).
# General minor fixes.
# Clean and code improvement.

24-Mar-2015 : v1.1.0
# BUG Fixed: "JFile: :copy:" in Joomla! 3.4.1.
+ New parameter field: "Admin's Email".
+ New parameter field: "URL Redirect after Login".
^ After plugin installation redirects you on Users Manager page.
+ CSS added in Users Manager page to give a style to the "Login as User" phrase.
^ The head link "Login as User" in Users Manager page, has now a sort order link.
27-Nov-2014 : v1.0.0
+ First beta release

Additional Information

Great and Powerful Features

Fast Support
Our support team will always be there for you, providing answers to all questions within 24 hours.
Loads Of Features
A vast assortment of major and minor features, to make customization easy and your site alluring.
Clean Code
All our code is clean, organized and commented. We're following Joomla! and WordPress coding standards.
Multilingual Support
We go above and beyond basic language support to make Web357 plugins flexible and adaptable.
  • Login System: (Choose the login system, Joomla! core, K2 or ExtendedReg. If you select K2, note that the parameter 'Enable K2 User Profile' in K2 settings must be enabled).
  • Assign multiple Admins to specific User Groups: (Choose the Admins who can use the LOGIN AS USER functionality for a specific User Group. This feature added in v3.2.0).
  • Inform Admin: (Send a message to Admin, to inform that a user logged in from backend, through 'Login as User' plugin).
  • Admin's Email: (Enter Admin's Email address. Example: [email protected] If you leave this field blank, the default email from global configuration will be used).
  • URL Redirect after login: (Enter the URL that redirects the Admin in front-end, after a successfull login as a specific User).
  • Displayed Text: (Enter your preferred displayed text. E.g. Login as %s »... or Login as User »... or Login as Client »... etc. Notice that the variable %s is equal with the Username of User).
  • Custom CSS Style: (Enter your personal CSS style for the 'Login as User' text).

How it works? (Video)


What Our Customers Say

We would not exist without our loyal customers, here is what they are saying.

  • Instal + Click = your getting what you need. Couldn't be easier! Support Not needed! Value for money? Saves a lot of time and hassel.

    Lasse Klubien
  • Works perfectly. Clearly and transparently. Low price for a good job.

    Joachim Makowski
  • Perfect, it does, what it is designed for. Very easy to use. I am using a third partie login component (ExtendedReg) and had some obstacles, but the Support was very much encouraged to overcome this. Perfect! Especially with such great Support.

    Hartmut Kunst

Plans & Pricing


299/ 1-Time

Great for smart Business Owners

  • Support for
    Unlimited Sites
  • Regular Updates for
  • Unlimited Website Usage
  • Lifetime Usage
  • Full Access to PRO Extensions
    • Monthly Archive
    • Login as User
    • Cookies Notification Bar
    • Fix 404 Error Links
    • Failed Login Attempts
    • Virtuemart Sales
    • Support Hours
    • Contact Info
    • Multiple Categories for K2
Best Deal

99/ year

Best choice for Joomla! Specialists

  • Support for
    Unlimited Sites
  • Regular Updates for
    1 Year
  • Unlimited Website Usage
  • Lifetime Usage
  • Full Access to PRO Extensions
    • Monthly Archive
    • Login as User
    • Cookies Notification Bar
    • Fix 404 Error Links
    • Failed Login Attempts
    • Virtuemart Sales
    • Support Hours
    • Contact Info
    • Multiple Categories for K2

79/ year

Ideal for a Personal Website

  • Support for
    1 Site
  • Regular Updates for
    1 Year
  • Unlimited Website Usage
  • Lifetime Usage
  • Full Access to PRO Extensions
    • Monthly Archive
    • Login as User
    • Cookies Notification Bar
    • Fix 404 Error Links
    • Failed Login Attempts
    • Virtuemart Sales
    • Support Hours
    • Contact Info
    • Multiple Categories for K2
Single Extension

29/ year

Login as User

  • Support for
    1 Site
  • Regular Updates for
    1 Year
  • Unlimited Website Usage
  • Lifetime Usage
  • Full Access to One Extension
Credit Cards and PayPal logos
All payments are handled securely by Credit Card (via Stripe) and PayPal.

Frequently Asked Questions

What am I purchasing?
You are purchasing a subscription. After completing the purchase, you will log in automatically to our members' area, where you can download the latest premium releases and get access to our private support area.
What payment methods do you accept?
We are using PayPal and Credit Cart (Braintree) as a payment gateway, so we accept all the payment methods that PayPal and Braintree allows, including Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute.
Do you have a refund policy?
Yes, we do offer 30 days money back guarantee on all of our subscriptions. It's better than a trial because you can try it on your site and we will be there to fully support you during that time.
I want to use your plugins in multiple projects. Am I entitled to do so?
Yes, of course. Go ahead and do whatever you wish with them. Make your clients happy. Make yourself happy!
Can I purchase just one plugin?
Yes, you can purchase just one plugin. In this case, you will receive access for updates and support, only for that particular plugin.
What is the difference between the “Single” and the “Bundle” subscription?
The "Single" is perfect for personal use. The "Bundle" is the best value for your money and is the most suitable for advanced users. Both subscriptions have private support. The basic difference is that with the "Bundle" you will be able to download all the premium Web357 plugins.
Are there limits on the number of times I can download your products?
There are no limits to the amount of times you may download the products you have purchased during the term of your subscription.
What happens when my membership expires?
If your membership expires, you can continue to use the plugins you have downloaded forever without any restrictions. However, you will not be able to access new update releases, and support.
Will my membership extend automatically?
No, your membership will not be extended automatically. You will be notified by email prior to your membership's expiration. That way you are able to purchase a renewal if you'd like to. Any subscription renewal will give you a 20% discount - without limitations.
Is there any discount on renewals?
Yes, we reward your loyalty. If you renew your subscription or upgrade it to another plan before it expires you get a 20% discount. Also, unlike everywhere else, you don't lose a single day of your subscription!
How does your support work?
We provide our support via a Private Support Ticket Area, and online chat via Skype or Messenger.
I have a question, how can I contact you?
If you have any questions, don't hesitate to contact us at our email [email protected] or via pre-sales contact form. We'll be happy to hear from you and to answer all your questions!