Support Hours – Joomla! Module

This Joomla! Module displays the Support Hours from your website. It shows the date-time of your online store based on your timezone, and the current date-time of the visitor.

Support Hours v1.5.2 - Changelog

Support Hours v1.5.2 - Changelog

+ Added   ! Removed   ^ Changed   # Fixed

04-Feb-2020 : v1.5.2
+ The [ca-ES] Catalan language has been added. Many thanks to Web Gestio ( for his contribution.

18-Jan-2019 : v1.5.1
+ [Improvement] Increase holidays from 3 to 10 [Thank you, Eric vanbok]
# [Bug Fixed] PHP Notice: A non-well formed numeric value encountered in "\mod_supporthours\helper.php on line 96"
- modal behavior
# [Styling Improvement] The style of the "Opening hour" and the "Closing hour" parameter fields has been fixed in the module parameters.
^ [Improvement] To avoid conflicts with 3rd party plugins, load the modal behavior {JHtml::_('behavior.modal');} as a hidden field, instead globally in the web357 framework.
# [Bug Fixed] The screenshots are now displayed in a modal window, instead of a new tab in your browser.

09-Aug-2018 : v1.5.0
+ Fully compatible with Joomla! 4.x
+ Compatible with the latest version of Web357 Framework v1.7.x
^ Code Cleanup.
# Minor bug fixes and many improvements.

16-Mar-2018 : v1.4.2
^ The Demo and the JED link have been updated in the description tab, at Joomla! backend.
! The Web357 Download ID parameter field has been deleted from each extension settings and has been replaced by a unique API key parameter field at the Web357 Framework plugin settings.
+ A new button (Settings) has been added to the description tab at Joomla! backend.
^ Compatible with the latest version (1.6.0) of Web357 framework plugin.

05-Jul-2017 : v1.4.1
# Bug fixed after upgrade to J! 3.7.3. The admins can't enter text in the form fields from the plugin parameters.
# Web357 framework has been updated to the version 1.4.5.

02-Jun-2017 : v1.4.0
+ New Feature: Support break for lunch. Example: Monday - Friday, 09:00 - 13:00 & 15:00 - 19:00. [Thank you, Norbert]
# Minor improvements in the module parameters.

13-May-2017 : v1.3.3
+ Compatibility for auto-updates via external service. [Many thanks to Valentin Barbu, Rafael Gaus, and Frank].
+ Compatible with the latest version of Web357 Framework v1.4.3.
^ If the JED link does not exist yet, do not display the 'leave a review' text inside the plugin parameters.

08-Dec-2016 : v1.3.2
+ The [nl-NL] Dutch (Belgium) language has been added (Many thanks to Henk Gordebeke for his contribution).

05-Oct-2016 : v1.3.1
# Bug Fixed: The online/offline status text is not displayed after upgrade to version 1.3.0. [Thank you, Vladimir Melton].

04-Oct-2016 : v1.3.0
+ NEW Feature: Now you can enter different texts (online/offline status) for each day separately. [Thanks, Peter Kuko].

12-May-2016 : v1.2.0
# CSS Improvements in all layouts.

05-May-2016 : v1.1.0
+ Four new great layouts from our awesome Graphic Designer. The first layout is available in the free version, and the other three are available to the premium version.
+ New parameter: Box Width. You can now set the box width. The 320px is recommended, but for responsive websites you should use the 100%.
+ New parameter: Links (tab). Set the links (contact us, live chat, send email) to be displayed. You can set different links if the support department is online or offline, respectively.
+ New parameter: Choose if you want to show the opening hours beside the open days.
+ Many new parameters have been added to improve the layout styling (image for layout-1, change the text of the state, the texts Online-Offline, etc.).
! The non-useful date formats have been removed from the list and have been replaced by the most popular. But also alternatively you can set your custom date format.
! The layout that released on the first two versions, 1.0.1 and 1.0.2, has been removed.
! The parameter "text between date and time" has been deleted.
^ Better back-end. The parameters are separated into tabs, instead of one page.
^ The screenshots in back-end have been updated, for a better explanation of parameters.
# Bug fixed: If the holiday #1 and #2 have been enabled, the module detects the holiday #3 as enabled too.
# General bug fixes.

30-Mar-2016 : v1.0.2
+ A new helper plugin "plg_system_supporthours" has been added to the package, to help premium subscribers enable the live updates by entering the download ID of their purchase.
+ The "Download ID" parameter field has been added to enable the live updates. This field is only for the Pro versions.
^ The free, and the pro version have different update files.
! The error messages about the download ID, during the update of other extensions, have been resolved and have deleted.

29-Mar-2016 : v1.0.1
! The unnecessary comments have been removed.
! The file "timezone.php" has been removed, because is not needed anymore. All the necessary stuff has been moved to the file "mod_supporthours.php".
^ JED link has been updated.
# Bug Fixed: jQuery loaded every second to detect the time of visitor.
# 404 error image not found for the image "dateformat.png". The URL of the screenshot for the "dateformat" parameter field, has been corrected.
# Minor code fixes.

09-Mar-2016 : v1.0.0
+ First beta release.

Additional Information

Great and Powerful Features

Fast Support
Our support team will always be there for you, providing answers to all questions within 24 hours.
Loads Of Features
A vast assortment of major and minor features, to make customization easy and your site alluring.
Clean Code
All our code is clean, organized and commented. We're following Joomla! and WordPress coding standards.
Multilingual Support
We go above and beyond basic language support to make Web357 plugins flexible and adaptable.
  • Multilingual Support.
  • Four great Layouts: (Select a design layout that fit your template's needs).
  • Date and Time Params: (Set your preferred Date and Time settings based on your Country's standards).
  • Based on ajax/flashing: (You shouldn't refresh your page to refresh the times).
  • Texts: (Enter your custom Texts (state, status text, main text, etc.).
  • Links: (Set your links for each status (online/offline) separately).
  • Holidays: (Set Holidays. In a holiday the support is offline and a holiday message will be displayed).
  • Styling: (Choose a design, enter the box width, and upload your store's image).
  • Custom CSS Styling: (Enter your Custom CSS code, to avoid opening css files).

Free vs Premium version

With a subscription package, you get our professional support and full access to all downloads and updates of this extension. Great value for a low price!
Price €0 €12
Period infinity 12 months
Sites Support Support for 1 Website Support for 1 Website
Unlimited Domain Licenses tick tick
Lifetime Usage tick tick
Email Support x tick
VIP Support via tickets x tick
Choose your online store's timezone tick tick
Select a preset Date Format tick tick
Enter your custom Date Format x tick
Choose a Time Format x tick
Hour System (12 or 24) x tick
Display AM/PM x tick
Opening Hours Time Format x tick
Display GMT based on your store's timezone x tick
Display Open Hours beside Open Days tick tick
Set the default Opening Hours tick tick
Set Days & Hours for each day separately tick tick
Enter your custom Texts tick tick
Enter your custom Links tick tick
Set Holidays x tick
Set box width tick tick
Layout-1 design tick tick
Layout-2 design x tick
Layout-3 design x tick
Layout-4 design x tick
Enter your custom CSS code x tick
Hide Copyright Link x tick
Free Download Pricing Options

Plans & Pricing


299/ 1-Time

Great for smart Business Owners

  • Support for
    Unlimited Sites
  • Regular Updates for
  • Unlimited Website Usage
  • Lifetime Usage
  • Full Access to PRO Extensions
    • Monthly Archive
    • Login as User
    • Cookies Notification Bar
    • Fix 404 Error Links
    • Failed Login Attempts
    • Virtuemart Sales
    • Support Hours
    • Contact Info
    • Multiple Categories for K2
Best Deal

99/ year

Best choice for Joomla! Specialists

  • Support for
    Unlimited Sites
  • Regular Updates for
    1 Year
  • Unlimited Website Usage
  • Lifetime Usage
  • Full Access to PRO Extensions
    • Monthly Archive
    • Login as User
    • Cookies Notification Bar
    • Fix 404 Error Links
    • Failed Login Attempts
    • Virtuemart Sales
    • Support Hours
    • Contact Info
    • Multiple Categories for K2

79/ year

Ideal for a Personal Website

  • Support for
    1 Site
  • Regular Updates for
    1 Year
  • Unlimited Website Usage
  • Lifetime Usage
  • Full Access to PRO Extensions
    • Monthly Archive
    • Login as User
    • Cookies Notification Bar
    • Fix 404 Error Links
    • Failed Login Attempts
    • Virtuemart Sales
    • Support Hours
    • Contact Info
    • Multiple Categories for K2
Single Extension

12/ year

Support Hours

  • Support for
    1 Site
  • Regular Updates for
    1 Year
  • Unlimited Website Usage
  • Lifetime Usage
  • Full Access to One Extension
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Frequently Asked Questions

What am I purchasing?
You are purchasing a subscription. After completing the purchase, you will log in automatically to our members' area, where you can download the latest premium releases and get access to our private support area.
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We are using PayPal and Credit Cart (Braintree) as a payment gateway, so we accept all the payment methods that PayPal and Braintree allows, including Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute.
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Yes, we do offer 30 days money back guarantee on all of our subscriptions. It's better than a trial because you can try it on your site and we will be there to fully support you during that time.
I want to use your plugins in multiple projects. Am I entitled to do so?
Yes, of course. Go ahead and do whatever you wish with them. Make your clients happy. Make yourself happy!
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Yes, you can purchase just one plugin. In this case, you will receive access for updates and support, only for that particular plugin.
What is the difference between the “Single” and the “Bundle” subscription?
The "Single" is perfect for personal use. The "Bundle" is the best value for your money and is the most suitable for advanced users. Both subscriptions have private support. The basic difference is that with the "Bundle" you will be able to download all the premium Web357 plugins.
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Is there any discount on renewals?
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If you have any questions, don't hesitate to contact us at our email [email protected] or via pre-sales contact form. We'll be happy to hear from you and to answer all your questions!