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Support Hours extension for Joomla!

Support Hours

This Joomla! Module displays the Support Hours from your website. It shows the date-time of your online store based on your timezone, and the current date-time of the visitor.

Extension Information

  • Latest Version: 1.5.1 (download older versions)
  • Support Hours v1.5.1 - Changelog

    Support Hours v1.5.1 - Changelog

    + Added   ! Removed   ^ Changed   # Fixed
    18-Jan-2019 : v1.5.1
    + [Improvement] Increase holidays from 3 to 10 [Thank you, Eric vanbok]
    # [Bug Fixed] PHP Notice: A non-well formed numeric value encountered in "\mod_supporthours\helper.php on line 96"
    - modal behavior
    # [Styling Improvement] The style of the "Opening hour" and the "Closing hour" parameter fields has been fixed in the module parameters.
    ^ [Improvement] To avoid conflicts with 3rd party plugins, load the modal behavior {JHtml::_('behavior.modal');} as a hidden field, instead globally in the web357 framework.
    # [Bug Fixed] The screenshots are now displayed in a modal window, instead of a new tab in your browser.
    09-Aug-2018 : v1.5.0
    + Fully compatible with Joomla! 4.x
    + Compatible with the latest version of Web357 Framework v1.7.x
    ^ Code Cleanup.
    # Minor bug fixes and many improvements.
    16-Mar-2018 : v1.4.2
    ^ The Demo and the JED link have been updated in the description tab, at Joomla! backend.
    ! The Web357 Download ID parameter field has been deleted from each extension settings and has been replaced by a unique API key parameter field at the Web357 Framework plugin settings.
    + A new button (Settings) has been added to the description tab at Joomla! backend.
    ^ Compatible with the latest version (1.6.0) of Web357 framework plugin.
    05-Jul-2017 : v1.4.1
    # Bug fixed after upgrade to J! 3.7.3. The admins can't enter text in the form fields from the plugin parameters.
    # Web357 framework has been updated to the version 1.4.5.
    02-Jun-2017 : v1.4.0
    + New Feature: Support break for lunch. Example: Monday - Friday, 09:00 - 13:00 & 15:00 - 19:00. [Thank you, Norbert]
    # Minor improvements in the module parameters.
    13-May-2017 : v1.3.3
    + Compatibility for auto-updates via Watchful.li external service. [Many thanks to Valentin Barbu, Rafael Gaus, and Frank].
    + Compatible with the latest version of Web357 Framework v1.4.3.
    ^ If the JED link does not exist yet, do not display the 'leave a review' text inside the plugin parameters.
    08-Dec-2016 : v1.3.2
    + The [nl-NL] Dutch (Belgium) language has been added (Many thanks to Henk Gordebeke for his contribution).
    05-Oct-2016 : v1.3.1
    # Bug Fixed: The online/offline status text is not displayed after upgrade to version 1.3.0. [Thank you, Vladimir Melton].
    04-Oct-2016 : v1.3.0
    + NEW Feature: Now you can enter different texts (online/offline status) for each day separately. [Thanks, Peter Kuko].
    12-May-2016 : v1.2.0
    # CSS Improvements in all layouts.
    05-May-2016 : v1.1.0
    + Four new great layouts from our awesome Graphic Designer. The first layout is available in the free version, and the other three are available to the premium version.
    + New parameter: Box Width. You can now set the box width. The 320px is recommended, but for responsive websites you should use the 100%.
    + New parameter: Links (tab). Set the links (contact us, live chat, send email) to be displayed. You can set different links if the support department is online or offline, respectively.
    + New parameter: Choose if you want to show the opening hours beside the open days.
    + Many new parameters have been added to improve the layout styling (image for layout-1, change the text of the state, the texts Online-Offline, etc.).
    ! The non-useful date formats have been removed from the list and have been replaced by the most popular. But also alternatively you can set your custom date format.
    ! The layout that released on the first two versions, 1.0.1 and 1.0.2, has been removed.
    ! The parameter "text between date and time" has been deleted.
    ^ Better back-end. The parameters are separated into tabs, instead of one page.
    ^ The screenshots in back-end have been updated, for a better explanation of parameters.
    # Bug fixed: If the holiday #1 and #2 have been enabled, the module detects the holiday #3 as enabled too.
    # General bug fixes.
    30-Mar-2016 : v1.0.2
    + A new helper plugin "plg_system_supporthours" has been added to the package, to help premium subscribers enable the live updates by entering the download ID of their purchase.
    + The "Download ID" parameter field has been added to enable the live updates. This field is only for the Pro versions.
    ^ The free, and the pro version have different update files.
    ! The error messages about the download ID, during the update of other extensions, have been resolved and have deleted.
    29-Mar-2016 : v1.0.1
    ! The unnecessary comments have been removed.
    ! The file "timezone.php" has been removed, because is not needed anymore. All the necessary stuff has been moved to the file "mod_supporthours.php".
    ^ JED link has been updated.
    # Bug Fixed: jQuery loaded every second to detect the time of visitor.
    # 404 error image not found for the image "dateformat.png". The URL of the screenshot for the "dateformat" parameter field, has been corrected.
    # Minor code fixes.
    09-Mar-2016 : v1.0.0
    + First beta release.
  • Compatibility: 2.53.x4.x
  • Contents:
  • License: GNU/GPL »
  • Available in the JED »

Great and Powerful Features

Fast Support

Fast Support

Our support team will always be there for you, providing answers to all questions within 24 hours.
Loads Of Features

Loads Of Features

A vast assortment of major and minor features, to make customization easy and your site alluring.
Clean Code

Clean Code

All our code is clean, organized and commented. We are following the Joomla coding standards.
Multilingual Support

Multilingual Support

We go above and beyond basic language support to make Web357 extensions flexible and adaptable.

Basic Features

  • Multilingual Support.
  • Four great Layouts (Select a design layout that fit your template's needs).
  • Date and Time Params (Set your preferred Date and Time settings based on your Country's standards).
  • Based on ajax/flashing (You shouldn't refresh your page to refresh the times).
  • Texts (Enter your custom Texts (state, status text, main text, etc.).
  • Links (Set your links for each status (online/offline) separately).
  • Holidays (Set Holidays. In a holiday the support is offline and a holiday message will be displayed).
  • Styling (Choose a design, enter the box width, and upload your store's image).
  • Custom CSS Styling (Enter your Custom CSS code, to avoid opening css files).




With a subscription package, you get our professional support and full access to all downloads and updates of this extension. Great value for a low price!

Single Subscription






12 months
Sites Support
Support for 1 WebsiteSupport for 1 Website
Unlimited Domain Licenses
Domain Licenses
Unlimited Domain LicensesUnlimited Domain Licenses
Lifetime Usage
Forum Support
Email Support
VIP Support via tickets
Choose your online store's timezone
Select a preset Date Format
Enter your custom Date Format
Choose a Time Format
Hour System (12 or 24)
Display AM/PM
Opening Hours Time Format
Display GMT based on your store's timezone
Display Open Hours beside Open Days
Set the default Opening Hours
Set Days & Hours for each day separately
Enter your custom Texts
Enter your custom Links
Set Holidays
Set box width
Layout-1 design
Layout-2 design
Layout-3 design
Layout-4 design
Enter your custom CSS code
Display Copyright Link
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Bundle Subscription


Suitable for startups

€49 / 12 months

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1 Year access to Premium Updates and Support Area.
Support for Unlimited Websites.

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Support & Documentation

Normally we will answer your questions within 24 hours.

If you still have questions or concerns about the product after reading the documentation:

  • You can use our Support Forum to ask your questions and report bugs.
  • Contact us using the contact form.
  • You can send us an email to this address: support [@] web357 [.] com
  • Chat with us using the right-bottom box.

If you did not find the information you were looking for in the documentation or if you have any other questions regarding the product feel free to contact us. We will be happy to provide you with a detailed answer as quickly as we can.

Documentation    Support Forum    Contact Form

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